Rehab Admissions: What to Expect During Our Admissions Process

Recovery begins with one brave step, and that single step can lead to a life of purpose, healing, and renewal. At the Wisconsin Recovery Institute, we understand how difficult it can be to ask for help, which is why our dedicated team is here to guide and support you every step of the way. From the initial phone call to personalized, evidence-based therapies, our programs are designed to treat the whole person, physically, emotionally, and mentally. Don’t wait to reclaim control of your life.

Learn about the admissions process and explore our diverse treatment programs to find the right path for your recovery. Whether you’re struggling with substance use or co-occurring conditions, we’re here to help. Contact us today and take the first step toward lasting transformation and a brighter, healthier future.

Addiction can feel isolating, but at Wisconsin Recovery Institute, you are never alone. We believe every individual deserves a path to recovery that’s respectful, individualized, and based on sound clinical practices. That begins the moment you reach out.

Our admissions process helps us learn about your unique situation, match you with the most appropriate level of care, and ensure a safe and successful beginning to your recovery.

The process is broken into three essential steps:

  • Step 1: The Initial Call and Clinical Assessment
  • Step 2: Insurance and Payment Options
  • Step 3: Arrival and Integration into Treatment

What Are the Steps for Getting Into Treatment?

Getting into treatment typically involves a few essential steps designed to make the process smooth and supportive. First, you’ll connect with an admissions specialist for an initial assessment of your substance use, medical background, and personal needs. Next, insurance coverage or payment options are reviewed. Finally, once approved, you’ll arrive at the facility to begin your recovery journey with a personalized treatment plan. Each step is designed to ensure safe, effective, and compassionate care from the very beginning.

a woman smiling at cell phone leaning outside

Step 1: The Initial Call

The first step in your recovery journey begins with a confidential phone call. This call helps our admissions team gather basic yet essential information to determine your immediate needs and prepare for your arrival.

Here’s what we typically ask about during this call:

We’ll ask about the primary substance (or substances) you’ve been using. This includes:

  • Type of substance(s)
  • Frequency and duration of use
  • Last use
  • Past treatment experiences, if any

Understanding the history of your substance use helps us plan appropriate detox support and long-term care.

Your home environment can play a role in your recovery journey. We may ask:

  • Are you currently living alone or with others?
  • Is there exposure to substance use in your household?
  • Do you have access to a stable and supportive environment post-treatment?

This helps us prepare for possible referrals to sober living facilities or coordinate discharge planning.

Your medical background informs our treatment plan and ensures your physical safety during detox and care. Questions may include:

  • Current medications
  • Any chronic conditions (e.g., diabetes, epilepsy, high blood pressure)
  • Recent hospitalizations
  • Allergies or special medical needs

This is crucial for tailoring medical supervision and integrating care with our clinical team.

Co-occurring mental health conditions are common in those seeking substance use treatment. We take a trauma-informed and respectful approach when exploring:

  • Diagnosed mental health disorders (e.g., depression, anxiety, PTSD, bipolar disorder)
  • History of psychiatric hospitalizations
  • Any current medications for mental health
  • History of self-harm or suicidal ideation

This information allows us to provide dual diagnosis treatment where necessary, ensuring your mental and emotional needs are met alongside substance use care.

We don’t just focus on symptoms. We want to understand who you are. Our team may ask:

  • What are your goals for recovery?
  • What support systems do you have?
  • Are you employed, a student, or a caregiver?
  • What are your hobbies or interests?

This holistic insight helps us craft a treatment plan that supports the whole person, not just the addiction.

Step 2: Insurance & Payment Options

At Wisconsin Recovery Institute, we believe quality care should be accessible. Once we gather initial clinical information, our team will walk you through your financial options.

We accept a range of insurance plans and offer flexible payment options for those without coverage.

What to Expect During the Financial Discussion

  • Insurance Verification: We’ll verify your benefits and explain what’s covered.
  • Co-Payments & Out-of-Pocket Costs: Our staff provides transparency about any costs you may incur.
  • Private Pay Options: We work with individuals and families to arrange payment plans when insurance is not available.
  • Assistance with Paperwork: We guide you through forms to simplify the process.

Contact admissions to request more information about insurance coverage and affordability.

Step 3: Arriving at Treatment

Your arrival is a vital milestone. We do everything we can to welcome you with warmth, safety, and dignity.

What to Expect Upon Admission

  • Welcome and Orientation: You’ll be greeted by our compassionate staff, who will help you settle in and tour the facility.
  • Medical Evaluation: A complete physical exam ensures we identify any medical needs right away.
  • Clinical Intake Assessment: Our therapists and case managers conduct a comprehensive psychosocial evaluation to finalize your treatment plan.
  • Introduction to Program Rules and Schedules: You’ll receive a handbook detailing daily routines, expectations, and available services.
  • Detox Services (if applicable): Medically supervised detox is provided as needed, with 24/7 monitoring.

We understand the first 24–48 hours can be emotional. Our team is here to support you every step of the way.

Our Customized Treatment Plans

No two recovery journeys are the same. That’s why Wisconsin Recovery Institute focuses on personalized treatment plans tailored to your individual history, strengths, and goals.

Our Evidence-Based, Client-Centered Approach Includes:

  • Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT)
  • Individual Counseling with licensed clinicians
  • Group Therapy sessions focused on peer support and skill-building
  • Family Involvement, including education and therapy
  • Medication-Assisted Treatment (MAT) when clinically indicated
  • Holistic Therapies like mindfulness, art therapy, and physical wellness

Addiction therapy is a cornerstone of recovery. At our drug and alcohol rehab, we provide options for therapy to keep treatment more personalized to your needs. Our team continuously evaluates and adjusts your plan based on your progress and evolving needs.

Wisconsin Recovery Institute Offers Life-Changing Care

Making the decision to seek treatment is not a sign of weakness—it is an act of strength, courage, and hope. At Wisconsin Recovery Institute, we are dedicated to walking beside you every step of the way on your journey to wellness. Our admissions process is designed to be streamlined, compassionate, and supportive, ensuring you feel respected and cared for from the very beginning. We focus entirely on helping you start your recovery with dignity, providing personalized care tailored to your unique needs and goals. Take the first step toward lasting healing and a healthier future today.

Why Choose Wisconsin Recovery Institute?

  • Accredited, Licensed Facility: Committed to the highest standards of clinical and ethical care.
  • Experienced Staff: Our multidisciplinary team includes physicians, therapists, nurses, and recovery coaches.
  • Safe, Supportive Environment: Designed to foster healing, connection, and growth.
  • Continuum of Care: From detox to aftercare, we offer a full spectrum of services.
  • Customized Plans: We treat people, not just conditions.

Begin the Journey Today

If you or a loved one is ready to take the next step, we invite you to reach out now. Our admissions specialists are available to answer questions, verify insurance, and help you prepare for the road ahead.

a woman smiling on her cell phone on couch

Frequently Asked Questions (FAQs)

What should I bring with me to treatment?
We provide a list of approved items to pack upon admission. Generally, bring:

  • Comfortable clothing
  • Toiletries (alcohol-free)
  • Prescribed medications in original bottles
  • Insurance card and ID
  • Journal or notebook

Yes. We believe in family-inclusive care and offer education and support services to loved ones.

Treatment duration varies. Some programs last 30 days; others extend to 60 or 90 days depending on clinical needs.

We may be able to assist with arranging transport. Please discuss this during your initial call.

Ready to Reclaim Your Life?

Recovery begins with one brave step—and that step can truly change your life. At Wisconsin Recovery Institute, we’re here to guide and support you from the very moment you reach out for help. Our compassionate team is dedicated to helping you heal physically, emotionally, and mentally through personalized care and evidence-based therapies.

Don’t wait to take action. Ready to begin? Contact us today and start building a healthier, more fulfilling future.

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